We are committed to making our website accessible to everyone, including those with disabilities. If you are having difficulty accessing any part of this website, you can contact us directly through the chat icon at the bottom of this page or by reaching out to us HERE. We welcome your suggestions and comments as we engage in ongoing efforts to improve the accessibility and usability of our website.

All packages must be purchased online. Sales will begin on Tuesday, January 13, at 8am CT / 9am ET. After you click on your desired package, you will be directed to our ticketing partner(s) to make and finalize your order.

Yes. During the presale, you can purchase up to 4 VIP tickets per order. Once the public on sale begins, that limit increases to 6 VIP tickets per order. Travel packages are limited to 2 per order.

There is no age limit to see Chris Stapleton!

Please note that if you purchase a travel package, to check in at the hotel, you need to be 21 or older. If you’re under 21, don’t worry! You can still stay in the room and enjoy the show, just keep in mind that the main person purchasing the travel package has to be 21 or older for the hotel check-in. Valid photo identification is required.

If you need to request ADA Accommodations for your hotel reservation and/or VIP experience, please reach out to us HERE with the following information as soon as possible:

PURCHASER EMAIL –
PURCHASER NAME –
100x ORDER # –
PACKAGE NAME –
# OF TICKETS IN ORDER –
ADA REQUEST DETAILS –

Please be sure to include as much information when submitting your request so we can ensure you have proper accommodations. All ADA requests will be processed in the order they are received and dependent on availability.

Accessible seating accommodations will vary based on venue availability. Once your request is received, we will go over all available options.

All package merchandise will be distributed at 100x check-in upon arrival. Items must be picked up on-site as we cannot ship merchandise!

There is no onsite storage for guest merchandise. Guests will need to keep merchandise on their person, or leave it at their seat at their own discretion. 100x is not liable for any misplaced merchandise.

More information and further instructions including check-in location and schedule will be emailed to the purchaser, at the email used for purchase, 5-7 days before the event. These details may vary per show depending on the artist and venue schedules. 100x is not responsible for failed / blocked / misdelivered / bounced email delivery.

No. Please see our Purchase Policy for more details.

All 100x packages are non-refundable. Please refer to our Purchase Policy for complete details. If you accidentally purchase the wrong package and hope to change your order, reach out to us immediately HERE and we will assess what we can do to help.

For additional inquiries, you can reach out to us by clicking on the chat icon in the bottom right corner or by reaching out to us HERE. We would be happy to assist you! 

General Admission (GA) tickets allow entry to the event but do not include assigned seating. You may be directed to a specific area to sit or stand, but no individual seats are reserved. VIP Packages include early entry, giving GA guests first access to the venue before the general public.

A Premium Reserved ticket is an assigned seat. During the purchase process, you will see the location of your Premium Reserved seat prior to completing your order.

Purchasers will see ticket delivery options during the purchase process. Ticket delivery methods vary from venue to venue.

VIP packages do not include parking. Please check your local event venue’s website for more information regarding venue parking.

Bag policies vary from venue to venue. Please check your local event venue’s website for more information on their bag policy.

Start at chrisstapleton.100xhospitality.com and click the [Buy Now] button next to the travel package you want. This takes you to the corresponding Ticketstoday package page.

On the package page, choose the number of guests you’re purchasing for (the quantity represents the total number of guests, not the number of packages), and click Add Event. Your package is secured as soon as you complete this step.

Note: When you press the “+” button, the quantity will automatically match the number of passes included in the package.
(Example: A travel package that includes 2 tickets to see Chris Stapleton on X date  will display a quantity of 2.)

Once the items are in your cart, you have 10 minutes to complete checkout.

No Ticketstoday account is required. We recommend using the email associated with your Ticketmaster account so your tickets can easily be added to your Ticketmaster mobile wallet once they are released.

You can pay in full or use the 60/40 payment plan (no additional fee).

After purchase, you’ll receive a confirmation email. About two weeks before the show, purchasers will receive a ticket-claim link. If you used the same email tied to your Ticketmaster account, your tickets will load directly into your Ticketmaster mobile wallet.

The price listed on our website for travel packages shows both the price per person for a package and the full ‘per package’ price for two guests, not including taxes and fees. Please note – if you are purchasing a travel package before February 20, 2026, you will have the option to either pay in full or opt-in to a payment plan // the price you’ll pay at checkout is only 60% of the package cost. See more details about the payment plan option below.

Yes, there is an optional payment plan for travel packages! If you opt into the payment plan at checkout, an initial 60% will be charged upon purchasing the package, and a final 40% payment will automatically be charged to the form of payment on file on February 20, 2026. If you purchase after February 20, you will be charged the full payment amount at the time of purchase. If you select ‘pay in full’ at checkout, no additional payments will be charged after your purchase!

Please note: the payment plan can only be chosen at the time of purchase. If you pay in full when your package is purchased, the payment plan cannot be opted into after the fact.

If you purchase prior to February 20, 2026, and are on the payment plan but decide you’d like to make the second payment prior to the February 20 due date, you can reach out to our ticketing partner, Ticketstoday, at [email protected] and they can assist you.

Please reach out to our ticketing partner, Ticketstoday ([email protected]), for assistance with updating your credit card info for the final payment.

You will receive an email from Ticketstoday 3 days prior to a payment date. If you receive an email from 100x stating you missed a payment, please follow the instructions in the email by visiting the link provided to complete your payment. We will honor a 7 day grace period whenever possible, but past due orders may be at risk of cancellation at any time.

All travel packages include one room for two guests. During the checkout process, you will have the option to select your preferred bed type, dependent on availability.

When purchasing your package, you will have the option to select General Admission or Premium Reserved tickets during the purchase process. If you select Premium Reserved seats, your specific seat locations will be displayed throughout the purchase process and in your purchase confirmation email.

All tickets will be delivered digitally. In the weeks leading to the event, you will receive an email from Ticketmaster with instructions to claim your ticket(s). Click into this email and add the tickets to your Ticketmaster account or digital wallet. You will be required to use the same email address used to purchase your 100x package when accessing your tickets in Ticketmaster. Tickets may be presented digitally or printed prior to arrival.

If you experience any issues accessing your tickets there will be friendly and knowledgeable 100x Staff at each hotel on check-in day to assist with any questions.

If you need additional ticketing assistance before you arrive, please email [email protected].

If you’d like to gift your travel package, please submit your request to 100x via email by Friday, February 20, 2026. The request must come from the email address used to purchase the package.

To update the will call name, reach out to us HERE and include:

• Purchaser name and email
• Order number and package type
• New ticket holder’s full name, email, and phone number

Once confirmed, the recipient will be able to check in to the hotel, pick up merchandise, and access event tickets.

Important:

• The original purchaser may be responsible for transferring digital event tickets to the recipient. If the request is submitted early enough, this may not be necessary.
• Packages must be paid in full before being transferred.
• Package transfers include the entire package (hotel stay, merchandise and event tickets) and cannot be separated or split by day.

100x abides by the hotel’s standard hotel policy, viewable HERE. There is no guarantee that you will be able to check in earlier than the hotel’s standard check-in time. If you need to arrive at the hotel early, we will work with the hotel to make sure that your bags can be stored and easily accessible until your check-in time.

100x Travel Packages do not include parking or cover parking expenses. To find details and rates for parking, please visit the individual hotel website.

We chose these hotels not just because they are comfortable and provide a high-quality guest experience, but also because of their close proximity to the venue. See the distance of each hotel from the venue HERE.

You will be required to provide a valid credit card at check-in. Incidental holds vary at each hotel property. Please refer to the hotel’s website for the most up to date information on incidental charges.

Don’t worry – your reservation is confirmed with us! Hotels usually won’t have guest details until we provide our final rooming lists, which happens about 2-3 weeks before check-in. We recommend waiting until 1-2 weeks before check-in to contact the hotel with special requests.

If you would like to stay longer than your travel package dates, you will need to book your additional nights as a separate reservation through the hotel directly. Please make sure you select the same room type purchased with your travel package. Once you have booked additional nights, you can reach out to us HERE with the below information to request to connect the reservations.

PURCHASER EMAIL –
PURCHASER NAME –
100x ORDER # –
PACKAGE NAME / SHOW DATE & CITY –
ADDITIONAL NIGHT BOOKED HOTEL CONFIRMATION NUMBER –

We will do our best to link the reservation, but we cannot guarantee you will be in the same room for the duration of your stay.

All requests must be submitted to 100x by Friday, February 20, 2026.

All hotel related requests can be sent directly to 100x HERE. All requests must be submitted to 100x by Friday, February 20, 2026.