We are committed to making our website accessible to everyone, including those with disabilities. If you are having difficulty accessing any part of this website, you can contact us directly through the chat icon at the bottom of this page. We welcome your suggestions and comments as we engage in ongoing efforts to improve the accessibility and usability of our website.

In the best interest of fans and staff, the Event Organizer will continue to monitor local COVID-19 trends and meet or exceed protocols mandated by local governments. By purchasing tickets to this event, you agree to abide by the health and safety measures in effect at the time of the event, which may include wearing masks, providing proof of vaccination status and/or providing proof of negative COVID-19 test. Government mandates, venue protocols, and event requirements are subject to change. For more information, please visit the venue’s website where you plan to or have purchased tickets.

Availability and type of accessible seating tickets will vary based on each venue’s policies. If you would like to inquire about Accessible Seating as part of your purchase, please reach out to us at [email protected] immediately after purchase. We will go over all available options. Be sure to include the purchaser’s name, show date and venue, order number and package type, and specific accessibility request when emailing us.

For additional inquiries, you can reach us by clicking on the chat icon in the bottom right corner OR by reaching out to us HERE. We would be happy to assist you!

In order to participate in the artist presale on Tuesday, January 14, at 10 AM (local venue time), secure the presale code by signing up for Chris Stapleton’s fan club on his website. A presale code will be emailed to you.

The age policy varies by venue, but most shows are open to all ages. Please check your local venue’s website for more information.

General Admission (GA) are tickets with no seats assigned to them. The GA ticket included in the Single Barrel Experience is GA Pit/ Floor which is closest to the stage or in the Small Batch Experience, the ticket is GA Lawn, which is on the lawn behind the seats in the amphitheater. Our VIP tickets include early entry to the venue for GA Pit and GA Lawn which allows GA guests to have first access to the pit or lawn.

A Premium Reserved ticket is an assigned seat. During the purchase process, you will see the location of your premium reserved seat prior to completing your order.

Platinum tickets are not VIP tickets. Platinum tickets do not include access to the VIP amenities or areas at the venue. Please be mindful when completing your purchase, and be sure to use the filter feature on the ticket provider’s website so you purchase the correct VIP package.

VIP purchasers will be notified on ticket delivery during the purchase process. Ticket delivery methods vary from venue to venue.

More information and further instructions including the check-in location and schedule will be emailed to the purchaser, at the email address used for purchase, 5-7 days before the event. These details may vary per show depending on the artist and venue schedules. 

All merchandise will be distributed at the 100x VIP check-in on the day of the show and must be picked up then!
Please note we cannot ship merchandise before or after the show.

There is no onsite storage for guest merchandise. Guests will need to keep merchandise on their person, or leave it at their seat at their own discretion. We are not liable for any misplaced merchandise.

Single Barrel and Small Batch VIP Experiences do not include parking. Please check your local event venue’s website for more information regarding venue parking and details.

Bag policies vary from venue to venue. Some venues on this tour have no-bag policies or clear bag policies, so be sure to check your local venue’s website for more information on their bag policy and details.

Yes, there is a four (4) ticket limit for the presale and six (6) ticket limit after the public on-sale for VIP packages

All 100x VIP packages are non-refundable. Please refer to our Purchase Policy for more details.

All All-American Road Show Travel Packages must be purchased online. Packages will be available during the presale starting Tuesday, January 14, at 10 AM (local venue time), requiring a password for purchase. The public on-sale begins Friday, January 17, at 10 AM (local venue time).

To purchase, select your desired package type next to the date, city, and venue on our homepage. You will then be redirected to our ticketing partners to complete your order.

The travel package price listed on our website shows both the price per person for a package and the full ‘per package’ price for two guests, not including taxes and fees. Please note – if you are purchasing a travel package before Friday February 14th, 2024, you will have the option to either pay in full or opt-in to a payment plan. See more details about the payment plan option below.

All Travel Packages include one room for two guests. During the checkout process, you will have the option to select your preferred bed type, dependent on availability.

Yes, all Travel Packages have an age restriction of 21+ to check in at the hotel. Those under 21 can still occupy a room and attend the show; however, the primary booker of the reservation must be 21+ for hotel check-in. Valid photo identification is required.

Yes, all Chris Stapleton Travel Packages include two (2) tickets to the concert (see exact dates below). When purchasing your package, you can choose your ticket type: Premium Reserved seats, General Admission (GA), or an enhanced Single Barrel VIP Experience. The VIP option includes your choice of Premium Reserved or GA tickets, along with all VIP amenities.

New York, NY – Concert is on Friday, July 25, 2025
Denver, CO – Concert is on Friday, August 22, 2025

Yes, there is an optional payment plan for travel packages! If you opt into the payment plan at checkout, an initial 60% will be charged upon purchasing the package, and a final 40% payment will automatically be charged to the form of payment on file on Friday, February 14th, 2025. If you purchase after February 13th, 2025, you will be charged the full payment amount at the time of purchase. If you select ‘pay in full’ at checkout, no additional payments will be charged after your purchase!

Please note: the payment plan can only be chosen at the time of purchase. If you pay in full when your package is purchased, the payment plan cannot be opted into after the fact.

If you purchase prior to Friday, February 14th, 2025 and are on the payment plan but decide you’d like to make the second payment prior to the February 14th, 2025 due date, you can reach out to our ticketing partner, Ticketstoday, at [email protected] and they can assist you.

You will receive an email from Ticketstoday 3 days prior to a payment date. 

If you receive an email from 100x stating you missed a payment, please follow the instructions in the email by visiting the link provided to complete your payment. We will honor a 7 day grace period whenever possible, but past due orders may be at risk of cancellation at any time.

More information and further instructions including check-in location and schedule will be emailed to the purchaser, at the email address used for purchase, 5-7 days before the event.

All merchandise will be distributed at the 100x check-in on the day of your hotel check-in and must be picked up then!
Please note we cannot ship merchandise before or after the show.

All 100x Travel Packages are non-refundable. Please refer to our Purchase Policy for complete details. If you accidentally purchase the wrong package and hope to change your order, reach out to us immediately HERE and we will assess what we can do to help.

There is no guarantee that you will be able to check in earlier than the hotel’s standard check-in time. If you need to arrive at the hotel early, we will work with the hotel to make sure that your bags can be stored and easily accessible until your check-in time. 100x abides by the hotel’s standard policy, which is subject to change:

New York, NY – Renaissance New York Midtown Hotel

• Check In: 4:00 PM on Thursday, July 24th
• Check Out: 12:00 PM on Saturday, July 26th

Denver, CO – Kimpton Hotel Monaco Denver

• Check In: 4:00 PM on Thursday, August 21st
• Check Out: 11:00 AM on Saturday, August 23rd

100x travel packages do not include parking or cover parking expenses. To find details and rates for parking, please visit the hotel’s website for parking information.

Renaissance New York Midtown Hotel’s website

Kimpton Hotel Monaco’s website

We chose these hotels not just because they are comfortable and provide a high-quality guest experience, but also because of their convenient proximity to the venue. 

You will be required to provide a valid credit card at check-in. Incidental holds vary at each hotel property. Please refer to the hotel’s website for the most up to date information on incidental charges.

We kindly request that you wait to reach out to your respective hotel with any specific requests until approximately 1-2 weeks before your check-in date. Please be assured that from our end, everything related to your reservation is confirmed. We typically share our updated rooming lists, including all guest information, with our hotel partners no earlier than one month prior to check-in day.

If you would like to stay longer than your Travel Package dates, you will need to book your additional nights as a separate reservation through the hotel directly. Please make sure you select the same room type purchased with your Travel Package.

Once you have booked additional nights, you can reach out to us HERE with the below information to request to connect the reservations. 

PURCHASER EMAIL –

PURCHASER NAME –

100x ORDER # –

PACKAGE NAME / SHOW DATE & CITY –

ADDITIONAL NIGHT BOOKED HOTEL CONFIRMATION NUMBER –

We will do our best to work with the hotel to accommodate – requests are not guaranteed and are subject to hotel availability.

All requests must be submitted to 100x two (2) weeks prior to your check-in date. Here are the deadlines to submit:

NYC, NY Deadline = Friday, July 11th
Denver, CO Deadline = Friday, Aug 8th

Any Travel Package requests must be submitted to 100x two (2) weeks prior to your check-in date.

If you are wishing to gift your package to someone else, you will need to reach out to us using the email address you used to purchase your travel package in order to have the package holder information updated. Please contact us HERE with all of the information below prior to your show’s deadline with the request – requests are not guaranteed.

ORIGINAL PURCHASER NAME –

ORIGINAL PURCHASER EMAIL –

ORDER NUMBER –

PACKAGE TYPE –

NEW GUEST NAME –

NEW GUEST EMAIL –

NEW GUEST PHONE NUMBER – 

Once you have notified us by the deadline, the new package holder will be able to check in to their hotel room, pick up their event merchandise at the hotel, and claim the concert tickets associated with their Travel Package!

Please note: Travel Package transfers include the entire package (hotel stay, merchandise gifts and show tickets) and cannot be separated.

All hotel related requests can be sent directly to 100x HERE. All requests must be submitted to 100x by the respective deadline.

NYC, NY Deadline = Friday, July 11th
Denver, CO Deadline = Friday, Aug 8th

In order to update your credit card information attached to your Travel Package payment method, please reach out to our ticketing partner, Ticketstoday, at [email protected] and they can assist you.